Bianchizza, Chiara; Frigerio, Simone; Schenato, Luca; Del Bianco, Daniele, 2018, Usability and communication of mobile applications for risk management_ the experience of MAppERS, Rendiconti online Società Geologica Italiana 46 (2018): 101–106. doi_10.3301/ROL.2018.59,
URL: http://www.cnr.it/prodotto/i/402817

Prevention of natural hazards and support to risk management benefit both from volunteers' engagement and from the deployment of new technologies. The DG-ECHO project, "Mobile Applications for Emergency Response and Support" (MAppERS, 2013-2015), has developed a mobile platform which was tested and applied in flood-prone areas. This platform consists of a mobile phone app (MP) and a related dashboard. The platform development implied design, testing and piloting. In order to make the app as user-friendly as possible, research on usability and communication elements was carried out in the preparatory design phase, which is illustrated in this paper.

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